JIS Q 10002 ERRATUM 1:2007
ERRATUM

Standard No.

JIS Q 10002 ERRATUM 1:2007

Release Date

2007

Published By

Japanese Industrial Standards Committee (JISC)

Status

Be replaced

Replace By

JIS Q 10002:2015

Latest

JIS Q 10002:2019

JIS Q 10002 ERRATUM 1:2007 history

• 1970 JIS Q 10002:2019 Quality management -- Customer satisfaction -- Guidelines for complaints handling in organizations
• 2015 JIS Q 10002:2015 Quality management -- Customer satisfaction -- Guidelines for complaints handling in organizations
• 2005 JIS Q 10002:2005 Quality management -- Customer satisfaction -- Guidelines for complaints handling in organizations
• 2000 JIS Z 9920:2000 Complaints handling management systems -- Guideline