2019DIN ISO 10004:2019-07 Quality management - Customer satisfaction - Guidelines for monitoring and measuring (ISO 10004:2018)
2019DIN ISO 10004:2019 Quality management - Customer satisfaction - Guidelines for monitoring and measuring (ISO 10004:2018)
1970DIN ISO 10004 E:2017-07 Quality management - Customer satisfaction - Guidelines for monitoring and measuring
2015DIN ISO 10004:2015 Quality management - Customer satisfaction - Guidelines for monitoring and measuring (ISO 10004:2012); Text in German, English and French
1970DIN ISO 10004 E:2014-04 Quality management - Customer satisfaction - Guidelines for monitoring and measuring
0000 DIN ISO 10004:2014
2011DIN ISO/TS 10004:2011 Quality management - Customer satisfaction - Guidelines for monitoring and measuring (ISO/TS 10004:2010); Text in German, English and French