DIN ISO/TS 10004:2011
Quality management - Customer satisfaction - Guidelines for monitoring and measuring (ISO/TS 10004:2010); Text in German, English and French

Standard No.
DIN ISO/TS 10004:2011
Release Date
2011
Published By
German Institute for Standardization
Status
Replace By
DIN ISO 10004:2015
Latest
DIN ISO 10004:2015

DIN ISO/TS 10004:2011 history

  • 2015 DIN ISO 10004:2015 Quality management - Customer satisfaction - Guidelines for monitoring and measuring (ISO 10004:2012); Text in German, English and French
  • 2011 DIN ISO/TS 10004:2011 Quality management - Customer satisfaction - Guidelines for monitoring and measuring (ISO/TS 10004:2010); Text in German, English and French

DIN ISO/TS 10004:2011 Quality management - Customer satisfaction - Guidelines for monitoring and measuring (ISO/TS 10004:2010); Text in German, English and French was changed to DIN ISO 10004:2015 Quality management - Customer satisfaction - Guidelines for monitoring and measuring (ISO 10004:2012); Text in German, English and French.

Quality management - Customer satisfaction - Guidelines for monitoring and measuring (ISO/TS 10004:2010); Text in German, English and French



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