YD/T 5163-2021
Telecom operation customer service call center engineering technical specifications (English Version)

Standard No.

YD/T 5163-2021

Language

Chinese, Available in English version

Release Date

2021

Published By

工业和信息化部

Latest

YD/T 5163-2021

Replace

YD/T 5163-2009 YD/T 5164-2009

YD/T 5163-2021 history

• 2021 YD/T 5163-2021 Telecom operation customer service call center engineering technical specifications
• 2009 YD/T 5163-2009 Specification of Engineering Design for Call Center