This specification is the main basis for construction quality inspection, stage acceptance and completion acceptance of telecommunications customer service call center equipment installation projects, and is applicable to new projects. Renovation and expansion projects can be implemented as a reference.
YD/T 5164-2009 history
2021YD/T 5163-2021 Telecom operation customer service call center engineering technical specifications
2009YD/T 5164-2009 Acceptance Specification for Call Center Engineering