YD/T 5163-2009
Specification of Engineering Design for Call Center (English Version)

Standard No.

YD/T 5163-2009

Language

Chinese, Available in English version

Release Date

2009

Published By

Professional Standard - Post and Telecommunication

Status

Be replaced 2021-04

Replace By

YD/T 5163-2021

Latest

YD/T 5163-2021

Scope

This specification is applicable to the design of new construction projects for telecommunications customer service call centers. Renovation and expansion projects can be implemented with reference on the basis of rational utilization of original facilities.

YD/T 5163-2009 history

• 2021 YD/T 5163-2021 Telecom operation customer service call center engineering technical specifications
• 2009 YD/T 5163-2009 Specification of Engineering Design for Call Center