International Organization for Standardization (ISO)
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ISO 10005:2018
Scope
This document gives guidelines for establishing, reviewing, accepting, applying and revising quality plans.
This document is applicable to quality plans for any intended output, whether a process, product, service, project or contract, and any type or size of organization.
It is applicable whether or not the organization has a management system in conformity with ISO 9001.
This document provides guidance and does not specify requirements.
It is focused primarily on the provision of outputs and is not a guide to the planning of quality management system development.
NOTE To avoid undue repetition of “process, product, service, project or contract”, this document uses the term “specific case”.
ISO 10005:2018 Referenced Document
ISO 10004:2012 Quality management - Customer satisfaction - Guidelines for monitoring and measuring
ISO 10006:2017 Quality management - Guidelines for quality management in projects
ISO 10007:2017 Quality management - Guidelines for configuration management
ISO 10012:2003 Measurement management systems - Requirements for measurement processes and measuring equipment
ISO 10015:1999 Quality management - Guidelines for training
ISO 10018:2012 Quality management - Guidelines on people involvement and competence
ISO 19011:2011 Guidelines for auditing management systems