This standard includes ISO 9001:2008 quality management system requirements and specifies additional aviation maintenance industry requirements, definitions and notes as shown in bold, italic text. NOTE 1 Baseline aviation maintenance requirements originate from IAQG developed 9100:2009 standard; modifications were made, as required, to address maintenance industry specific requirements. It is emphasized that the requirements specified in this standard are complementary (not alternative) to contractual and applicable statutory and regulatory requirements. Should there be a conflict between the requirements of this standard and applicable statutory or regulatory requirements, the latter shall take precedence. This International Standard specifies requirements for a quality management system where an organization: a) needs to demonstrate its ability to consistently provide product that meets customer and applicable statutory and regulatory requirements, and b) aims to enhance customer satisfaction through the effective application of the system, including processes for continual improvement of the system and the assurance of conformity to customer and applicable statutory and regulatory requirements. NOTE 2 In this International Standard, the term "product" only applies to: a) product intended for, or required by, a customer, b) any intended output resulting from the product realization processes. NOTE 3 Statutory and regulatory requirements can be expressed as legal requirements. All requirements of this International Standard are generic and are intended to be applicable to all organizations, regardless of type, size and product provided. Where any requirement(s) of this International Standard cannot be applied due to the nature of an organization and its product, this can be considered for exclusion. Where exclusions are made, claims of conformity to this International Standard are not acceptable unless these exclusions are limited to requirements within Clause 7,
EN 9110:2015 Referenced Document
ISO 10007:2003 Quality management systems - Guidelines for configuration management
ISO 19011:2011 Guidelines for auditing management systems
ISO 9000:2005 Quality management systems - Fundamentals and vocabulary
ISO 9001:2008 Quality management systems - Requirements
ISO 9004:2009 Managing for the sustained success of an organization - A quality management approach
EN 9110:2015 history
2018EN 9110:2018 Quality Management Systems - Requirements for Aviation Maintenance Organizations
2015EN 9110:2015 Quality Management Systems - Requirements for Aviation Maintenance Organizations
2010EN 9110:2010 Quality Management Systems - Requirements for Aviation Maintenance Organizations
2005EN 9110:2005 Aerospace series - Quality systems - Model for quality assurance applicable to maintenance organizations