AS/NZS ISO 9004:2011
Managing for the continued success of the organization – a quality management approach

Standard No.

AS/NZS ISO 9004:2011

Published By

Standard Association of Australia （SAA）

Status

Be replaced 2018-10

Replace By

AS/NZS ISO 9004:2018

Latest

AS/NZS ISO 9004:2018

Scope

Provides guidance to support the achievement of sustained success for any organization in a complex, demanding and ever-changing environment by a quality management approach. Maintains consistency with AS/NZS ISO 9001 but both standards could be used independently.

AS/NZS ISO 9004:2011 history

• 2018 AS/NZS ISO 9004:2018 Quality management — Quality of an organization — Guidance to achieve sustained success
• 1970 AS/NZS ISO 9004:2011 Managing for the continued success of the organization – a quality management approach
• 2000 AS/NZS ISO 9004:2000 Quality management systems - Guidelines for performance improvements
• 0000 AS 3904-1987/ISO 9004:1987