Provides guidance on applying quality management systems to the achievement of performance improvement. This extends beyond the requirements of AS/NZS ISO 9001 to the overall performance of the organization and the satisfaction of customers and other int
AS/NZS ISO 9004:2000 Referenced Document
ISO 9000:2000 Quality management systems - Fundamentals and vocabulary
AS/NZS ISO 9004:2000 history
2018AS/NZS ISO 9004:2018 Quality management — Quality of an organization — Guidance to achieve sustained success
1970AS/NZS ISO 9004:2011 Managing for the continued success of the organization – a quality management approach
2000AS/NZS ISO 9004:2000 Quality management systems - Guidelines for performance improvements