LST ISO 10002:2014
Quality management - Customer satisfaction - Guidelines for complaints handling in organizations (ISO 10002:2014, identical)

Standard No.

LST ISO 10002:2014

Release Date

2014

Published By

Lithuanian Standards Office

Latest

LST ISO 10002:2014

Replace

LST ISO 10002:2007 LST ISO 10002-2007/AC1:2009

LST ISO 10002:2014 history

• 2014 LST ISO 10002:2014 Quality management - Customer satisfaction - Guidelines for complaints handling in organizations (ISO 10002:2014, identical)
• 2007 LST ISO 10002:2007 Quality management - Customer satisfaction - Guidelines for complaints handling in organizations (identical ISO 10002:2004)
• 2004 LST EN 14011-2004 Water quality - Sampling of fish with electricity