LST ISO 10002:2007
Quality management - Customer satisfaction - Guidelines for complaints handling in organizations (identical ISO 10002:2004)

Standard No.

LST ISO 10002:2007

Release Date

2007

Published By

Lithuanian Standards Office

Status

Be replaced 2014-11

Replace By

LST ISO 10002:2014

Latest

LST ISO 10002:2014

LST ISO 10002:2007 history

• 2014 LST ISO 10002:2014 Quality management - Customer satisfaction - Guidelines for complaints handling in organizations (ISO 10002:2014, identical)
• 2007 LST ISO 10002:2007 Quality management - Customer satisfaction - Guidelines for complaints handling in organizations (identical ISO 10002:2004)