ISO 10001:2007 Quality management - Customer satisfaction - Guidelines for codes of conduct for organizations
ISO 10002:2014 Quality management - Customer satisfaction - Guidelines for complaints handling in organizations
ISO 10003:2007 Quality management - Customer satisfaction - Guidelines for dispute resolution external to organizations
ISO 10004:2012 Quality management - Customer satisfaction - Guidelines for monitoring and measuring
ISO 10005:2005 Quality management systems - Guidelines for quality plans
ISO 10006:2003 Quality management systems - Guidelines for quality management in projects
ISO 10007:2003 Quality management systems - Guidelines for configuration management
ISO 10008 Quality management — Customer satisfaction — Guidance for business-to-consumer electronic commerce transactions*, 2022-08-03 Update
ISO 10012:2003 Measurement management systems - Requirements for measurement processes and measuring equipment
ISO 10014 Quality management systems - Managing an organization for quality results - Guidance for realizing financial and economic benefits*, 2021-03-31 Update
ISO 10015 Quality management — Guidelines for training*, 2019-12-17 Update
ISO 10018:2012 Quality management - Guidelines on people involvement and competence
ISO 10019:2005 Guidelines for the selection of quality management system consultants and use of their services
ISO 10241-1 Terminological entries in standards - Part 1: General requirements and examples of presentation
ISO 10241-2 Terminological entries in standards - Part 2: Adoption of standardized terminological entries
ISO 1087-1:2000 Terminology work - Vocabulary - Part 1: Theory and application
ISO 14001 Environmental management systems*, 2024-01-01 Update
ISO 19011:2011 Guidelines for auditing management systems
ISO 31000 Risk management - Guidelines*, 2018-02-01 Update
ISO 3534-2 Statistics - Vocabulary and symbols - Part 2: Applied statistics
ISO 50001 Energy management systems - Requirements with guidance for use*, 2018-08-01 Update
ISO 704:2009 Terminology work - Principles and methods
ISO 9001 Quality management systems*, 2024-01-01 Update
ISO 9004 Quality management and quality system elements — Part 3: Guidelines for processed materials*, 2018-04-03 Update
ISO/TR 10013 Guidelines for quality management system documentation
ISO/TR 10017 Guidance on statistical techniques for ISO 9001:2000
ISO/TS 16949 Quality management systems - Particular requirements for the application of ISO 9001:2008 for automotive production and relevant service part organizations
BS EN ISO 9000:2015 history
2015BS EN ISO 9000:2015 Quality management systems. Fundamentals and vocabulary
2005BS EN ISO 9000:2005 Quality management systems - Fundamentals and vocabulary