BS ISO 10004:2012
Quality management. Customer satisfaction. Guidelines for monitoring and measuring

Standard No.

BS ISO 10004:2012

Release Date

2013

Published By

British Standards Institution (BSI)

Status

Be replaced 2018-07

Replace By

BS ISO 10004:2018

Latest

BS ISO 10004:2018

Replace

BS DD ISO/TS 10004:2010

BS ISO 10004:2012 history

• 2018 BS ISO 10004:2018 Quality management. Customer satisfaction. Guidelines for monitoring and measuring
• 2013 BS ISO 10004:2012 Quality management. Customer satisfaction. Guidelines for monitoring and measuring
• 0000 BS DD ISO/TS 10004:2010