BS ISO/IEC 20000-2:2012
Information technology. Service management. Guidance on the application of service management systems

Standard No.

BS ISO/IEC 20000-2:2012

Release Date

2012

Published By

British Standards Institution (BSI)

Status

Be replaced 2020-08

Replace By

BS ISO/IEC 20000-2:2019+A1:2020

Latest

BS ISO/IEC 20000-2:2019+A1:2020

Replace

BS ISO/IEC 20000-2:2005

BS ISO/IEC 20000-2:2012 history

• 2020 BS ISO/IEC 20000-2:2019+A1:2020 Information technology. Service management - Guidance on the application of service management systems
• 2012 BS ISO/IEC 20000-2:2012 Information technology. Service management. Guidance on the application of service management systems
• 2005 BS ISO/IEC 20000-2:2005 Information technology. Service management - Code of practice
• 2003 BS 15000-2:2003 IT service management - Code of practice for service management