This standard specifies the basic principles, principles and general requirements for services and service standardization. This standard is applicable to the service and service standardization work of the national service industry and various service enterprises and institutions.
GB/T 15624.1-1995 history
2011GB/T 15624-2011 Guidelines for standardization of services
2003GB/T 15624.1-2003 Guidelines for standardization of services--Part 1: General rules
1995GB/T 15624.1-1995 Guidelines for standardization of services--Part 1:General rules