UNE-ISO/IEC 20000-1:2018/Amd 1:2024
Information technology — Service management — Part 1: Service management system requirements — Amendment 1: Climate action changes

Standard No.
UNE-ISO/IEC 20000-1:2018/Amd 1:2024
Release Date
2024
Published By
Spanish Association for Standardization (UNE)
Latest
UNE-ISO/IEC 20000-1:2018/Amd 1:2024
 
Introduction
This amendment provides updates to the requirements for an information technology service management system as outlined in UNE-ISO/IEC 20000-1:2018, specifically addressing climate action changes. It aims to enhance sustainability and environmental considerations within service management practices.

UNE-ISO/IEC 20000-1:2018/Amd 1:2024 history

  • 2024 UNE-ISO/IEC 20000-1:2018/Amd 1:2024 Information technology — Service management — Part 1: Service management system requirements — Amendment 1: Climate action changes
  • 2018 UNE-ISO/IEC 20000-1:2018 Information technology — Service management — Part 1: Service management system requirements
  • 2011 UNE-ISO/IEC 20000-1:2011 Information technology. Service management. Part 1: Service Management System requirements
  • 2007 UNE-ISO/IEC 20000-1:2007 Information technology. Service management. Part 1: Specification (ISO/IEC 20000-1:2005)

Standard and Specification

NF ISO/IEC 20000-1/A1:2024 technology - Service management - Part 1: Service management system requirements - AMENDMENT 1: Climate action changes ISO 19443:2018/Amd 1:2024 Quality management systems ISO 14298:2021/AMD 1:2024 Graphic technology — Management of security printing processes AMENDMENT 1: Climate action changes ISO 46001:2019/Amd 1:2024 Water efficiency management systems — Requirements with guidance for use AMENDMENT 1: Climate action changes DS/ISO 8571-3 Tillaeg 1:1993 Information processing systems - Open systems interconnection - File Transfer, Access and Management - Part 3: File Service Definition - Amendment 1: Filestore GSO ISO/IEC/IEEE 15289:2022 Systems and software engineering — Content of life-cycle information items (documentation ISO 39001:2012/Amd 1:2024 Road traffic safety (RTS) management systems PD ISO/IEC/TR 20000-17:2024 Information technology — Service management Part 17: Practical application scenarios of service management systems based on ISO/IEC 20000-1:2018 GOST R ISO/IEC 20000-1-2010 Information technology. Service management. Part 1. Specification


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