UNE-ISO/IEC 20000-1:2011
Information technology. Service management. Part 1: Service Management System requirements

Standard No.

UNE-ISO/IEC 20000-1:2011

Release Date

2011

Published By

AENOR

Status

Be replaced

Replace By

UNE-ISO/IEC 20000-1:2018

Latest

UNE-ISO/IEC 20000-1:2018

UNE-ISO/IEC 20000-1:2011 history

• 2018 UNE-ISO/IEC 20000-1:2018 Information technology — Service management — Part 1: Service management system requirements
• 2011 UNE-ISO/IEC 20000-1:2011 Information technology. Service management. Part 1: Service Management System requirements