GOST R ISO 10002-2020
Quality management. Customer satisfaction. Guidelines for com-plaints handling in organizations

Standard No.

GOST R ISO 10002-2020

Published By

GOSTR

Latest

GOST R ISO 10002-2020

GOST R ISO 10002-2020 history

• 1970 GOST R ISO 10002-2020 Quality management. Customer satisfaction. Guidelines for com-plaints handling in organizations
• 2007 GOST R ISO 10002-2007 Organization management. Customer satisfaction. Guidelines for complaints handling in organizations