GB/Z 42007-2022 (English Version) PDF

Standard No.: GB/Z 42007-2022
Language: Chinese, Available in English version
Release Date: 2022
Published By: General Administration of Quality Supervision, Inspection and Quarantine of the People‘s Republic of China
Latest: GB/Z 42007-2022

Scope: This document proposes a cross-border e-commerce transaction service system, and specifies the evaluation indicators, evaluation content, evaluation principles and methods, and expansion principles and methods of cross-border e-commerce transaction service quality. This document is applicable to the evaluation of the service quality of cross-border e-commerce transactions conducted by third-party organizations, and also applicable to the self-evaluation of cross-border e-commerce platforms or the evaluation of service quality of operators on the platform.

GB/Z 42007-2022 Referenced Document

GB/T 31526-2015 Evaluation and classification of service quality for electronic commerce platform
GB/T 38652-2020 E-commerce business terminology
GB/T 40105-2021 Requirements for cross-border electronic commerce transaction

2022 GB/Z 42007-2022 Evaluation for service quality of cross-border electronic commerce transaction