ISO 16355-1:2021
Application of statistical and related methods to new technology and product development process - Part 1: General principles and perspectives of quality function deployment (QFD)

Standard No.
ISO 16355-1:2021
Release Date
2021
Published By
International Organization for Standardization (ISO)
Latest
ISO 16355-1:2021
Scope
This part of ISO 16355 describes the quality function deployment (QFD) process, its purpose, users, and tools. It does not provide requirements or guidelines for organizations to develop and systematically manage their policies, processes, and procedures in order to achieve specific objectives. Users of this part of ISO 16355 will include all organization functions necessary to assure customer satisfaction, including business planning, marketing, sales, research and development (R&D), engineering, information technology (IT), manufacturing, procurement, quality, production, service, packaging and logistics, support, testing, regulatory, and other phases in hardware, software, service, and system organizations.

ISO 16355-1:2021 history

  • 2021 ISO 16355-1:2021 Application of statistical and related methods to new technology and product development process - Part 1: General principles and perspectives of quality function deployment (QFD)
  • 2015 ISO 16355-1:2015 Application of statistical and related methods to new technology and product development process - Part 1: General principles and perspectives of Quality Function Deployment (QFD)
Application of statistical and related methods to new technology and product development process - Part 1: General principles and perspectives of quality function deployment (QFD)



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