SNI ISO 10002:2009
Quality management - Customer satisfaction - Guidelines for complaints Handling in organizations

Standard No.

SNI ISO 10002:2009

Release Date

2009

Published By

Indonesia Standards

Latest

SNI ISO 10002:2009

SNI ISO 10002:2009 history

• 2009 SNI ISO 10002:2009 Quality management - Customer satisfaction - Guidelines for complaints Handling in organizations