AS/NZS 10002:2014
Organizational Complaints Management Guide
- Standard No.
- AS/NZS 10002:2014
- Published By
- Standard Association of Australia （SAA）
- Latest
- AS/NZS 10002:2014
- Scope
- Provides guidance on complaint handling within an organization, including the planning, design, operation, maintenance and improvement of a complaint handling system.
AS/NZS 10002:2014 history
- 1970 AS/NZS 10002:2014 Organizational Complaints Management Guide
