GB/T 32320-2015
Basic requirements of bank branches services (English Version)

Standard No.

GB/T 32320-2015

Language

Chinese, Available in English version

Release Date

2015

Published By

General Administration of Quality Supervision, Inspection and Quarantine of the People‘s Republic of China

Latest

GB/T 32320-2015

Scope

This standard stipulates the basic contents such as the service environment, service functions, service management, and consumer rights protection of banking outlets. This standard applies to the service provision of fixed banking outlets. For innovative outlets such as community banks and off-line self-service banks, you can partially refer to the relevant requirements for hardware facility configuration in this standard.

GB/T 32320-2015 Referenced Document

• JR/T 0068 "General Specifications for Information Security in Online Banking Systems"*， 2020-02-05 Update

GB/T 32320-2015 history

• 2015 GB/T 32320-2015 Basic requirements of bank branches services