GOST R 53633.4-2015 Information technologies. Telecommunications management network. Enhanced Telecom Operations Map (eTOM). Process decompositions and descriptions. eTOM level 2 processes.Operations. Service management and operations
GOST R 53633.0-2009 Information technologies. Telecommunications management network. Enhanced telecom operations map (eTOM). The business process framework
GOST R 53633.4-2015 history
2015GOST R 53633.4-2015 Information technologies. Telecommunications management network. Enhanced Telecom Operations Map (eTOM). Process decompositions and descriptions. eTOM level 2 processes.Operations. Service management and operations