ISO 19600:2014 PDF

Scope: This International Standard provides guidance for establishing, developing, implementing, evaluating, maintaining and improving an effective and responsive compliance management system within an organization. The guidelines on compliance management systems are applicable to all types of organizations. The extent of the application of these guidelines depends on the size, structure, nature and complexity of the organization. This International Standard is based on the principles of good governance, proportionality, transparency and sustainability.

ISO 19600:2014 Referenced Document

ISO 10002:2014 Quality management - Customer satisfaction - Guidelines for complaints handling in organizations
ISO 14001:2004 Environmental management systems - Requirements with guidance for use
ISO 19011:2011 Guidelines for auditing management systems
ISO 22000:2005 Food safety management systems - Requirements for any organization in the food chain
ISO 26000:2010 Guidance on social responsibility
ISO 31000:2009 Risk management - Principles and guidelines
ISO 9001:2008 Quality management systems - Requirements
ISO Guide 73:2009 Risk management - Vocabulary