ISO/IEC TR 20000-10:2013
Information technology.Service management.Part 10: Concepts and terminology

Standard No.

ISO/IEC TR 20000-10:2013

Release Date

2013

Published By

International Organization for Standardization (ISO)

Status

Be replaced

Replace By

ISO/IEC TR 20000-10:2015

Latest

ISO/IEC TR 20000-10:2015

Scope

This part of ISO/IEC 20000 describes the core concepts of ISO/IEC 20000, identifying how the different parts support ISO/IEC 20000‑1:2011 as well as the relationships between ISO/IEC 20000 and other International Standards and Technical Reports. This part of ISO/IEC 20000 also explains the terminology used in ISO/IEC 20000, so that organizations and individuals can interpret the concepts correctly.

ISO/IEC TR 20000-10:2013 history

• 2015 ISO/IEC TR 20000-10:2015 Information technology - Service management - Part 10: Concepts and terminology
• 2013 ISO/IEC TR 20000-10:2013 Information technology.Service management.Part 10: Concepts and terminology