DS/ISO 10008:2013
Quality management - Customer satisfaction - Guidelines for business-to-consumer electronic commerce transactions

Standard No.

DS/ISO 10008:2013

Release Date

2013

Published By

Danish Standards Foundation

Latest

DS/ISO 10008:2013

Scope

This International Standard provides guidance for planning, designing, developing, implementing, maintaining and improving an effective and efficient business-to-consumer electronic commerce transaction system within an organization. It is applicable to a

DS/ISO 10008:2013 history

• 2013 DS/ISO 10008:2013 Quality management - Customer satisfaction - Guidelines for business-to-consumer electronic commerce transactions