LST EN 14012-2009
Postal services - Quality of service - Complaints handling principles

Standard No.

LST EN 14012-2009

Release Date

2009

Published By

Lithuanian Standards Office

Latest

LST EN 14012-2009

Replace

LST EN 14012-2003/P-2006 LST EN 14012-2003

LST EN 14012-2009 history

• 2009 LST EN 14012-2009 Postal services - Quality of service - Complaints handling principles