ISO/IEC 20000-2:2012
Information technology - Service management - Part 2: Guidance on the application of service management systems

Standard No.

ISO/IEC 20000-2:2012

Release Date

2012

Published By

International Organization for Standardization (ISO)

Status

Be replaced

Replace By

ISO/IEC 20000-2:2019

Latest

ISO/IEC 20000-2:2019/Amd 1:2020

ISO/IEC 20000-2:2012 history

• 2020 ISO/IEC 20000-2:2019/Amd 1:2020 Information technology — Service management — Part 2: Guidance on the application of service management systems AMENDMENT 1
• 2019 ISO/IEC 20000-2:2019 Information technology — Service management — Part 2: Guidance on the application of service management systems
• 2012 ISO/IEC 20000-2:2012 Information technology - Service management - Part 2: Guidance on the application of service management systems
• 2005 ISO/IEC 20000-2:2005 Information technology - Service management - Part 2: Code of practice