This International Standard provides guidance for organizations to achieve sustained success through the application of a quality management approach. This International Standard is applicable to any organization of all types, sizes and activities. This standard is not intended for certification, statutory regulatory or contractual purposes.
GB/T 19004-2011 Referenced Document
ISO 9000 Quality management systems - Fundamentals and vocabulary [French version]*, 2015-09-15 Update
GB/T 19004-2011 history
2020GB/T 19004-2020 Quality management—Quality of an organization—Guidance to achieve sustained success
2011GB/T 19004-2011 Managing for the sustained sucess of an organization.A quality management approach
2000GB/T 19004-2000 Quality management systems-Guidelines for performance improvements
1994GB/T 19004.1-1994 Quality management and quality system elements part 1: guidance