ISO 9564-1:2011 Financial services - Personal Identification Number (PIN) management and security - Part 1: Basic principles and requirements for PINs in card-based systems
This part of ISO 9564 specifies the basic principles and techniques which provide the minimum security
measures required for effective international PIN management. These measures are applicable to those
institutions responsible for implementing techniques for the management and protection of PINs during their
creation, issuance, usage and deactivation.
This part of ISO 9564 is applicable to the management of cardholder PINs for use as a means of cardholder
verification in retail banking systems in, notably, automated teller machine (ATM) systems, point-of-sale (POS)
terminals, automated fuel dispensers, vending machines, banking kiosks and PIN selection/change systems.
It is applicable to issuer and interchange environments.
The provisions of this part of ISO 9564 are not intended to cover:
a) PIN management and security in environments where no persistent cryptographic relationship exists
between the transaction-origination device and the acquirer, e.g. use of a browser for online shopping (for
these environments, see ISO/TR 9564-4);
b) protection of the PIN against loss or intentional misuse by the customer;
c) privacy of non-PIN transaction data;
d) protection of transaction messages against alteration or substitution;
e) protection against replay of the PIN or transaction;
f) specific key management techniques;
g) offline PIN verification used in contactless devices;
h) requirements specifically associated with PIN management as it relates to multi-application functionality in
IC cards.
ISO 9564-1:2011 Referenced Document
ISO 13491-1:2007 Banking - Secure cryptographic devices (retail) - Part 1: Concepts, requirements and evaluation methods
ISO 13491-2:2005 Banking - Secure cryptographic devices (retail) - Part 2: Security compliance checklists for devices used in financial transactions
ISO 9564-2 Financial services - Personal Identification Number (PIN) management and security - Part 2: Approved algorithms for PIN encipherment*, 2014-08-01 Update
ISO/IEC 7812-1 Identification cards - Identification of issuers - Part 1: Numbering system*, 2017-01-01 Update
ISO/IEC 7816-4 Identification cards — Integrated circuit cards — Part 4: Organization, security and commands for interchange — Amendment 1: Support of multiple logical security devices*, 2023-08-01 Update
ISO 9564-1:2011 history
2017ISO 9564-1:2017 Financial services - Personal Identification Number (PIN) management and security - Part 1: Basic principles and requirements for PINs in card-based systems
2015ISO 9564-1:2011/Amd 1:2015 Financial services - Personal Identification Number (PIN) management and security - Part 1: Basic principles and requirements for PINs in card-based systems; Amendment 1
2011ISO 9564-1:2011 Financial services - Personal Identification Number (PIN) management and security - Part 1: Basic principles and requirements for PINs in card-based systems
2002ISO 9564-1:2002 Banking - Personal Identification Number (PIN) management and security - Part 1: Basic principles and requirements for online handling in ATM and POS systems
1991ISO 9564-1:1991 Banking; Personal Identification Number management and security; part 1: PIN protection principles and techniques