GOST R ISO 10003-2009
Quality management. Customer satisfaction - Guidelines for dispute resolution external to organizations

Standard No.

GOST R ISO 10003-2009

Release Date

2009

Published By

RU-GOST R

Status

Be replaced

Replace By

GOST R ISO 10003-2020

Latest

GOST R ISO 10003-2020

GOST R ISO 10003-2009 Referenced Document

• ISO 9000:2005 Quality management systems - Fundamentals and vocabulary

GOST R ISO 10003-2009 history

• 1970 GOST R ISO 10003-2020 Quality management. Customer satisfaction. Guidelines for dispute resolution external to organizations
• 2009 GOST R ISO 10003-2009 Quality management. Customer satisfaction - Guidelines for dispute resolution external to organizations