This Standard provides guidance to organizations to support the achivements of sustained success by a quality management approach.It is applicable to any organization, regardless of size, type and activity.
JIS Q 9004:2010 Referenced Document
JIS Q 9000:2006 Quality management systems -- Fundamentals and vocabulary
JIS Q 9004:2010 history
2018JIS Q 9004:2018 Quality management -- Quality of an organization -- Guidance to achieve sustained success
2010JIS Q 9004:2010 Managing for the sustained success of an organization -- A quality management approach
2000JIS Q 9004:2000 Quality management systems -- Guidelines for performance improvements
1994JIS Z 9904:1994 Quality management and quality system elements -- Part 1: Guidelines