ITU-T M.1230 FRENCH-1996
Method to Improve the Management of Operations and Maintenance Processes in the International Telephone Network - Series M: Maintenance: International Transmission Systems Telephone Circuits Telegraphy Facsimile and Leased Circuits; International Public T

Standard No.

ITU-T M.1230 FRENCH-1996

Release Date

1996

Published By

International Telecommunication Union (ITU)

Latest

ITU-T M.1230 FRENCH-1996

Scope

This Recommendation provides a reference model which includes both the description of the main parameters and different methods to assess the network performance. The description of a Context Difficulty Index (CDI) which is related to several components of the network and the O&M environment is also provided. It is possible to evaluate the service level performance from CDI and thus decide for any change or intervention as required to improve the perceived quality of the service to the customer.

ITU-T M.1230 FRENCH-1996 Referenced Document

• ITU-T E.420-1988 Checking the quality of the international telephone service - General considerations
• ITU-T E.421-1988 Service quality observations on a statistical basis
• ITU-T E.422-1996 Observations on International Outgoing Telephone Calls for Quality of Service - Telephone Network and ISDN Quality of Service Network Management and Traffic Engineering (Study Group 2) 18 pp
• ITU-T E.423-1988 Observations on traffic set up by operators
• ITU-T E.424-1992 Test Calls - Telephone Network and ISDN Quality of Service Network Management and Traffic Engineering (Study Group II) 5 pp
• ITU-T E.425-1992 Internal Automatic Observations Telephone Network and ISDN Quality of Service@ Network Management and Traffic Engineering (Study Group II; 6 pp)
• ITU-T E.426-1992 General Guide to the Percentage of Effective Attempts Which Should Be Observed for International Telephone Calls - Telephone Network and ISDN Quality of Service Network Management and Traffic Engineering (Study Group II) 3 pp
• ITU-T E.428-1992 Connection Retention - Telephone Network and ISDN Quality of Service Network Management and Traffic Engineering (Study Group II) 4 pp
• ITU-T E.431-1992 Service Quality Assessment for Connection Set-up and Release Delays (Study Group II) 6 pp
• ITU-T E.432-1992 Connection Quality (Study Group II) 8 pp
• ITU-T E.433-1992 Billing Integrity (Study Group II) 6 pp
• ITU-T E.434-1992 Subscriber-to-Subscriber Measurement of Public Switched Telephone Network (Study Group II) 11 pp
• ITU-T E.440-1996 Customer Satisfaction Point - Telephone Network and ISDN Quality of Service Network Management and Traffic Engineering (Study Group 2) 6 pp
• ITU-T E.600-1993 Terms and Definitions of Traffic Engineering - Telephone Network and ISDN - Quality of Service Network Management and Traffic Engineering (Study Group II) 21 pp
• ITU-T E.801-1996 Framework for Service Quality Agreement - Series E: Telephone Network and ISDN Quality of Service Network Management and Traffic Engineering - Quality of Telecommunication Services: Concepts Models Objectives and Dependability Planning - Terms and Definit

ITU-T M.1230 FRENCH-1996 history

• 1996 ITU-T M.1230 FRENCH-1996 Method to Improve the Management of Operations and Maintenance Processes in the International Telephone Network - Series M: Maintenance: International Transmission Systems Telephone Circuits Telegraphy Facsimile and Leased Circuits; International Public T