This standard specifies the terms and definitions of urban water supply services, general principles, water quality, water pressure, new installation services, meter reading charges, after-sales services, information services, service image, complaint handling, emergency services and service quality evaluation, etc. This standard applies to the water supply services provided by urban water supply units to units or residents.
CJ/T 316-2009 Referenced Document
CJ 266 Safety regulations for cold potable water meters
CJ/T 206 Water quality standards for urban water supply
GB 5749 Hygienic Standards for Drinking Water*, 2022-03-15 Update
GB/T 15624.1-2003 Guidelines for standardization of services--Part 1: General rules
GB/T 19000-2000 Quality management systems-Fundamentals and vocabulary
GB/T 19001 Quality Management System Requirements*, 2017-07-01 Update
GB/T 20000.1-2002 Guide for standardization--Part 1: Standardization and related activities--General vocabulary
GB/T 778.1 Meters for cold potable water and hot water.Part 1: Metrological requirements and technical requirements*, 2018-06-07 Update
GB/T 778.2 Meters for cold potable water and hot water.Part 2:Test methods*, 2018-06-07 Update
CJ/T 316-2009 history
2009CJ/T 316-2009 Customer service for public of city water supply