Beijing Provincial Standard of the People's Republic of China
Status
Latest
DB11/T 209-2003
Replace By
EN 3375-009-2016
Scope
This standard specifies the basic requirements for business and service industry service personnel, service operations, service facilities, service environment, commodity (service) quality management and service management. This standard applies to enterprises and employees in the retail industry, wholesale industry, catering industry, accommodation industry, resident services and other services and other service industries within the administrative region of Beijing.
DB11/T 209-2003 Referenced Document
GB 10001-1994 Graphical symbols for public information signs