The Enhanced Telecom Operations Map (eTOM) [GB921] has been developed by the
TeleManagement Forum as a reference framework for categorizing all the business activities that a service provider will use.
ITU-T M.3050.4-2007 history
2007ITU-T M.3050.4-2007 Enhanced Telecom Operations Map (eTOM) B2B integration: Using B2B inter-enterprise integration with the eTOM Study Group 4