This document stipulates the normative requirements for air passenger cabin crew services, including service requirements, management requirements, and evaluation requirements. This document is applicable to organizations that provide air passenger cabin services to standardize their service activities and self-evaluation. It is also applicable to certification agencies and relevant parties to carry out third-party certification and compliance evaluation activities.
T/STIC 120020-2021 history
2021T/STIC 120020-2021 Cabin service specifications of air passenger transport