GB/T 39734-2020 (English Version) PDF

Scope: This document stipulates the evaluation principles, evaluation content, evaluation channels, evaluation rules, evaluation guarantees, evaluation classification and disposal, and application of evaluation results for the "one evaluation at a time" and "one evaluation per incident" work in government services. This document is applicable to government service agencies at all levels across the country in carrying out the "one review at a time" and "one review per incident" work on government services. Units that undertake service functions in the party-mass sequence can refer to this document for use.

GB/T 39734-2020 Referenced Document

2020 GB/T 39734-2020 Specification for evaluation of “on-the-spot” and “online” administrative Service