The main content of this document includes four aspects: evaluation principles, evaluation content, evaluation methods and evaluation procedures. Among them, the evaluation principles include: compliance with laws and regulations, objectivity and fairness, reasonable application, and effectiveness; the evaluation content consists of service resources, service capabilities, service processes, and public welfare and honor; the evaluation methods include but are not limited to 4 types ; The evaluation procedure includes four steps: evaluation preparation - determining the evaluation index system - monitoring, collecting and verifying data - forming evaluation conclusions.
T/GDLF 11-2023 history
2023T/GDLF 11-2023 E-commerce enterprise service evaluation specification