DB53/T 462.3-2013
Service Quality Evaluation of Tourist Hotels Part 3: Front Office Service (English Version)

Standard No.

DB53/T 462.3-2013

Language

Chinese, Available in English version

Release Date

2013

Published By

Yunnan Provincial Standard of the People's Republic of China

Latest

DB53/T 462.3-2013

Scope

This part of DB53/T 462 specifies the switchboard service, reservation service, vehicle service, transfer service, doorman and luggage service, lobby duty service, check-in reception service, inquiry service, and valuables custody service in the front office service of tourist hotels. , checkout service, wake-up service, business service and other requirements. This section applies to all types of tourist hotels and can be used as a reference for other hotels.

DB53/T 462.3-2013 history

• 2013 DB53/T 462.3-2013 Service Quality Evaluation of Tourist Hotels Part 3: Front Office Service