T/ZS 0485-2023
Future community service quality specification (English Version)

Standard No.

T/ZS 0485-2023

Language

Chinese, Available in English version

Release Date

2023

Published By

Group Standards of the People's Republic of China

Latest

T/ZS 0485-2023

Scope

Preface 1 Scope 2 Normative references 3 Terms and definitions 4 Basic requirements 5 Main content 6 Service quality requirements 6.1 General requirements 6.2 Management requirements 6.3 Service resources 6.4 Service process 6.5 Service results 6.6 Service guarantee 7 Evaluation and improvement 7.1 Service evaluation 7.2 Service improvement

T/ZS 0485-2023 history

• 2023 T/ZS 0485-2023 Future community service quality specification