T/CHASA 017-2024
Specification for user experience evaluation of the entire process of home appliance onsite service (English Version)

Standard No.

T/CHASA 017-2024

Language

Chinese, Available in English version

Release Date

2024

Published By

Group Standards of the People's Republic of China

Latest

T/CHASA 017-2024

Scope

This standard stipulates the evaluation principles, service link requirements and evaluation indicators for the whole process evaluation of home appliance home services, establishment of evaluation system, investigation implementation, data processing, evaluation methods, grade classification and application of evaluation results.

T/CHASA 017-2024 history

• 2024 T/CHASA 017-2024 Specification for user experience evaluation of the entire process of home appliance onsite service