What is ISO 41014 about?
The ISO 41014 standard refers to the demand organization and to the organization responsible for FM and facility services. A distinction is necessary because of the variable nature in which FM is organized and where facility services are delivered through personnel within the demand organization, through external service providers or a combination of the two.
The guidance in ISO 41014 applies principally to the organization responsible for FM. In situations where there is presently no formal FM organization, a person (or body) should be appointed to take an active role in developing the strategy for FM.
Who is ISO 41014 for?
ISO 41014
BS EN ISO 41014:2020 history
2020BS EN ISO 41014:2020 Facility management. Development of facility management strategy