DB53/T 462.8-2013
Service Quality Evaluation of Tourist Hotels Part 8: Reception and Complaint Service (English Version)

Standard No.

DB53/T 462.8-2013

Language

Chinese, Available in English version

Release Date

2013

Published By

Yunnan Provincial Standard of the People's Republic of China

Latest

DB53/T 462.8-2013

Scope

This part of DB53/T 462 stipulates the relevant requirements for tourist hotels to receive complaints. This section is applicable to all types of tourist hotels and can also be used as a reference for other hotels.

DB53/T 462.8-2013 history

• 2013 DB53/T 462.8-2013 Service Quality Evaluation of Tourist Hotels Part 8: Reception and Complaint Service