Shandong Provincial Standard of the People's Republic of China
Latest
DB37/T 1159-2009
Scope
This standard specifies the terms and definitions involved in business hotel services, basic requirements for business hotels, service personnel requirements, facilities and equipment requirements, business service processes, business activity service requirements, and service quality control and evaluation. This standard applies to services provided by business hotels within the administrative region of Shandong Province.
DB37/T 1159-2009 history
2009DB37/T 1159-2009 Business hotel service quality specification