AS 10002:2022
Guidelines for complaint management in organizations (ISO 10002:2018, NEQ)

Standard No.

AS 10002:2022

Release Date

2022

Published By

Standard Association of Australia （SAA）

Latest

AS 10002:2022

Scope

Provides guidance on complaint management within all types of organizations, including the planning, design, implementation, operation, maintenance and improvement of a complaint management system.

AS 10002:2022 history

• 2022 AS 10002:2022 Guidelines for complaint management in organizations (ISO 10002:2018, NEQ)