T/CHA 020-2021
Evaluation Requirements for Vocational Skills of Hotel Receptionists (English Version)

Standard No.

T/CHA 020-2021

Language

Chinese, Available in English version

Release Date

2021

Published By

Group Standards of the People's Republic of China

Latest

T/CHA 020-2021

Scope

This document establishes the terms and definitions of hotel reception, the basic skill requirements for hotel receptionists, and the corresponding skill requirements for junior, intermediate, and senior hotel receptionists.

T/CHA 020-2021 history

• 2021 T/CHA 020-2021 Evaluation Requirements for Vocational Skills of Hotel Receptionists