DB37/T 1113-2008
Housekeeping service-quality specification for hospital escort service (English Version)

Standard No.

DB37/T 1113-2008

Language

Chinese, Available in English version

Release Date

2008

Published By

Shandong Provincial Standard of the People's Republic of China

Latest

DB37/T 1113-2008

Scope

This standard specifies the terms and definitions of hospital escort services, housekeeping service agencies, service personnel, service content, service management, customer communication and basic requirements for customer relationship management and the evaluation requirements for star-rated waiters. This standard applies to the process of hospital escort services in Shandong Province and the management of hospital escort services by domestic service agencies that provide hospital escort services.

DB37/T 1113-2008 history

• 2008 DB37/T 1113-2008 Housekeeping service-quality specification for hospital escort service